Privacy Policy

How we collect, use, and safeguard your information on RAG Hub.

Privacy Policy Summary

RAG Hub is committed to protecting your privacy and ensuring transparent data practices. We collect minimal personal data necessary to provide our services and never sell your information to third parties.

🛡️ Data Protection

We implement industry-standard security measures to protect your data

🍪 Cookie Control

You have full control over cookies through browser settings

📧 No Spam

We only send essential communications you opt into

Information We Collect

Personal Information You Provide

  • Name and Email: When you submit resources or contact us
  • Account Information: Profile details if you create an account
  • Content Submissions: Resources, comments, or feedback you share
  • Communication Preferences: Your email subscription choices

Automatically Collected Information

  • Device Information: IP address, browser type, device type
  • Usage Data: Pages visited, time spent, feature usage
  • Location Data: Approximate location from IP address only
  • Log Files: Access times, HTTP requests, error logs

Children's Privacy

RAG Hub is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe your child has provided us personal information, please contact us immediately to have it removed.

How We Use Information

  • Improve content and experience (categories, evaluations, search).
  • Communicate about submissions, feedback, or essential notices.

How We Protect Your Data

  • Data Encryption: All data transmission uses HTTPS/TLS encryption
  • Access Controls: Limited personnel access with role-based permissions
  • Regular Security Audits: Monthly security assessments and updates
  • Secure Storage: Encrypted database storage and secure backup procedures

Data Breach Notification

In the event of a data breach, we will notify affected users within 72 hours via email and provide details about the breach and recommended actions.

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. Cookies are small data files stored on your device when you visit our website.

Types of Cookies We Use:

Essential Cookies (Always Active)

Necessary for basic website functionality, security, and enabling core features like user authentication and preferences. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website, count visits, and monitor traffic sources. We use Google Analytics for this purpose.

Learn more →

Functionality Cookies

Remember your choices and preferences (like language or region) to provide enhanced, personalized features.

Marketing Cookies

Used to deliver relevant advertisements and measure advertising effectiveness. We may partner with third-party advertising networks including Google AdSense.

Cookie Management:

Browser Controls: Most web browsers allow you to control cookies through settings.

Safari
Settings → Privacy → Manage Website Data

Third-Party Services and Links

External links point to third-party sites with their own policies. We partner with several service providers including:

  • Google Analytics: Website analytics and performance tracking
  • Google AdSense: Advertising services and measurement
  • Cloudflare: Content delivery and security services
  • Supabase: Database and authentication services

Review Third-Party Policies

We recommend reviewing the privacy policies of these third-party providers before using their services. We are not responsible for the privacy practices of third-party websites.

Data Retention

Account InformationWhile account is active
Email Communications2 years after last interaction
Analytics Data14 months
Server Logs90 days

Your Rights

You can request deletion of your data at any time by contacting us. We will delete your information within 30 days of receiving your request.

Your Rights and Choices

Under GDPR (EU Users):

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Data Portability: Transfer your data to another service
  • Right to Object: Object to automated decision-making

Under CCPA (California Users):

  • Right to Know: What personal information is collected and how it's used
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Sale of personal information (we do not sell)
  • Right to Non-Discrimination: Equal service regardless of privacy choices

How to Exercise Your Rights

Contact us at wuzsgdutee@gmail.com to exercise any of these rights. We will respond to requests within 30 days and do not charge fees for reasonable requests.